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Terms of Business

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Business Company & Commercial Terms of Business

Whether you trade online or from a traditional retail premises, terms of business define the legal relationship that you have with your customers. Although statute will assist in certain areas, adopting your own set of trading terms and conditions can have huge benefits.

Our company and commercial solicitors are experts in reviewing, negotiating, amending or drafting terms of business. Whether you are being asked to agree another person or company’s terms of business or if you would like to have your own terms of business drafted, reviewed or updated we can help you ensure that your interests are adequately protected and your legal obligations are being met.

We can advise you on the legal implications of selling to consumers as opposed to other businesses, particularly following the implementation of the Consumer Rights Act 2015.

Once our business law experts have considered how your business operates we can advise how to navigate legislation dealing with payment terms, how to ensure that there is a proper process for product rejection, returns, and refunds, and how it is possible to take advantage of provisions which will allow you to limit your liability if something goes wrong.

Our team have assisted in the negotiation and drafting of a number of terms of business for a wide range of companies in various industries including:

  • A mobility shop selling mobility products to consumers
  • A backstage health service provider
  • A large press-cutting and PR business
  • A wood importer/supplier
  • A web design company
  • A software reseller

Our team of experts

Join our team

Interested in joining our team of Family Law experts?

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View our vacancies

Julien Pritchard

Partner

Julien Pritchard

Partner

01277 246 830

Send Julien an email

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Julian Royle

Senior Associate

Julian Royle

Senior Associate

01277 246 840

Send Julian an email

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Looking for advice?

Our offices

Map showing Upminster
Upminster
Map showing Upminster

54 Station Road
Upminster

Essex RM14 2TU

DX: 35555 Upminster

T: 01708 229 444


F: 01708 202 132


E: upminster@pinneytalfourd.co.uk

Brentwood (High Street)
Map showing Brentwood (High Street)

30 High Street
Brentwood
Essex
CM14 4AJ

DX: 5003 Brentwood

T: 01277 211 755

F: 01708 202 132

E: brentwood@pinneytalfourd.co.uk

Brentwood (Ongar Road)
Map showing Brentwood (Ongar Road)

78 Ongar Road
Brentwood
Essex
CM15 9BB

DX: 5003 Brentwood

T: 01277 211755

F: 01708 202 132

E: brentwood@pinneytalfourd.co.uk

Chelmsford
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Elizabeth House,
28 Baddow Road,
Chelmsford,
Essex
CM2 0DG

T: 01245 206 684

F: 01708 202 132

E: chelmsford@pinneytalfourd.co.uk

Hornchurch
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40 North Street
Hornchurch
Essex
RM11 1EW

DX: 51004 Hornchurch

T: 01708 511 000

F: 01708 202 132

E: hornchurch@pinneytalfourd.co.uk

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Upminster

54 Station Road
Upminster

Essex RM14 2TU

DX: 35555 Upminster

T: 01708 229 444

F: 01708 202 132

E:

Brentwood

30 High Street

Brentwood

Essex CM14 4AJ

DX: 5003 Brentwood

T: 01277 211 755

F: 01708 202 132

E:

Hornchurch

40 North Street

Hornchurch

Essex RM11 1EW

DX: 51004 Hornchurch

T: 01708 511 000

F: 01708 202 132

E:

Chelmsford

28 Baddow Road

Chelmsford

Essex CM2 0DG

DX: 35555 Upminster

T: 01245 206 684

E:

Copyright © 2026. Pinney Talfourd LLP. Registered office address: 54 Station Road, Upminster, Essex RM14 2TU, United Kingdom. Company No: OC324736.

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